Front Desk for cleaning teams turning quote requests into clear job opportunities.
Messy cleaning enquiries become structured quote requests.
For residential cleaners, end-of-lease teams, Airbnb turnover crews and local cleaning operators. Front Desk captures the job type, property details, timing, access notes and quote requirements, then gives your team a clear next action.
Cleaning quote requests arrive fast. The important details are usually missing.
Vague cleaning enquiries
Customers often ask "how much to clean my house" without providing the address, size, or type of clean needed.
Different jobs need different scope
An Airbnb turnover requires different questions and checks than an end-of-lease clean or a weekly standard clean.
Follow-up gets missed
When your team is out cleaning, messages pile up. By the time you reply, the customer has already booked someone else.
See it in action: HopClean
From a vague WhatsApp message to a structured opportunity.
HopClean
Lost Opportunity
A customer asks on WhatsApp for a quote for an end-of-lease clean this week, but the message is vague and easy to delay.
Front Desk capture
Front Desk captures the property type, suburb, bedrooms, bathrooms, timing, access notes and whether photos are available.
Recovered Action
A structured cleaning opportunity is created with quote context, missing details, urgency and recommended next action.
View cleaning workflowWhat gets captured before your team opens the inbox.
Channels for cleaning businesses.
Best fit
Web form
Useful
Phone
Useful
SMS
Useful
Useful
Human handoff
Critical
When Front Desk should route to a person.
Front Desk does not promise cleaner availability or guaranteed outcomes. It captures the situation, organises the request and routes the opportunity according to the business rules.
Same-day or next-day cleaning
End-of-lease clean
Customer asks for quote
Large property or unclear scope
Commercial cleaning enquiry
Complaint or re-clean request
Access / key / lockbox details
Photos suggest unusual conditions
A cleaner cleaning board for your team.
New Enquiries3
Standard Clean — South Perth
3 Bed, 2 Bath • Weekly
Needs Human1
End-of-lease — Victoria Park
Needs urgent quote for tomorrow.
Waiting Follow-up2
Turnover — Fremantle
Quote sent. Waiting for approval.
Booked / Logged5
Standard Clean — Subiaco
Scheduled for Thursday.
A clearer cleaning opportunity board for your team.
Stop endless back-and-forth
Get all the details you need to provide an accurate quote upfront. No more chasing customers for basic information like property size or suburb.
Respond while you're cleaning
Front Desk captures the lead immediately, preventing them from moving on to the next cleaner while you have your hands full.
Triage urgent requests
End-of-lease panic or next-day turnarounds are flagged immediately so your team can prioritize high-value, urgent jobs.
Clear action items
Instead of reading a long chat history, your team sees exactly what needs to happen next: "Confirm scope + call customer to quote".
From Lost Opportunity to Recovered Action.
See how Front Desk transforms vague cleaning enquiries into clear, structured quotes.
View cleaning workflow arrow_forwardBuild my cleaning workflow
Tell us how your cleaning business operates, and we’ll help you structure your front desk.
Turn cleaning enquiries into clear quote opportunities.
KarrotsKode Front Desk helps cleaning teams capture the job details, understand the urgency and know who needs to act next.